xfinity flex not showing home screen

No matter what I do it is stuck on the screen that says Welcome. It gathers a ton of programmingfree TV and music and movie apps Xfinitys vast on-demand library a handful of free channels and separate paid subscription services like HBO Maxin one place for easy access.

Pin On Arsmith

Its similar to the amazon fire tv stick or the roku streaming stick.

. I contacted customer support and received the following response. 1 Connect the power adapter to the back of the Flex receiver. Yes to all the above.

2 Connect the HDMI cord into the back of the Flex receiver. 4 Connect the HDMI cord to your television. Our flex streaming box is having a problem where no apps are showing upon startup.

You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon Settings Device Settings Video. Confirm that the TV is set to the proper input. Xfinity Flex went to black no guide screen.

How to troubleshoot includes checking your connections restarting your television restarting your cable on a computer or remotely restarting your cable box and restarting your modem or gateway. That you would want on your customizable home screen also making initial sign in and settings control a routine breeze. Especially due to my working from home and I havent been a customer for a week yet at this point.

Xfinity Flex went to black no guide screen. I actually tried to set this up a few. Xfinity Flex review.

He said he. Thank you for the helpful response. It is easy to set up has a great voice search and lets you monitor your.

Xfinity Support on Reddit clarified that the error code ENT-22013 suggests that the Flex Box cannot reach the server to load the menu because of some API issue. Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. The Xfinity Flex is off to a good start.

I have checked there is global Issue going on with wifi calling we are working on It. I was watching a show on Hulu and the screen just went to black. Use your remotes keypad to go to Settings.

Youll need to have a 4K-compatible TV as well as in some cases like Netflix a 4K. Xfinity stuck on welcome screen. 4K UHD content can be found using Prime Video YouTube Netflix Disney and Xfinity On Demand currently and more content will be added in the future.

Comcasts new Xfinity Flex streaming platform lets its internet-only customers pay 5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix Amazon Prime and other. Setup takes just five steps. Press OK or center of directional pad to go to the Settings menu.

It looks like something is wrong on Comcasts end since Xfinity Flex is not working for many but there is no official word from the service provider right now. I have unplugged both the Flex and the TV waited and plugged back in and the same thing happens. You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box youre trying to fix.

On the Services tab tap the Troubleshoot button in the Flex section. However the next day when I turned it on the welcome screen was the only thing that was displayed. The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content.

Xpert Founding Member Try holding the wps button on the bottom for 7 seconds. Standing within 10 feet of your Flex Box remove the plastic tab from the back of your remote and wait for the blue lights to flash three times. Press Exit Exit Exit 720 on your Xfinity remote.

Theres no home screen nothing. This should bring the picture back by setting the resolution to 720. The only buttons available are account settings and help then refresh.

If youve completed the steps above and theres still no picture. Scroll down to the bottom and select Settings. So on the lines of that just a simple flex home screen app where you could easily control the basic setup of the apps andor shows music etc.

Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. Xfinity flex not showing home screen. Connecting to your entertainment experience then there are three dots that look like it is doing something but it just stays on this screen.

Pressing the xfinity button on the remote brings up the flex s main home page. Press the xfinity or Home button on your remote. Xfinity flex not showing home screen.

How to troubleshoot includes checking your connections restarting your television restarting your cable on a computer or remotely restarting your cable box and restarting your modem or gateway. Tap Ready to Activate then follow the steps on your TV to complete the process see Step 6 of the Activation Process above for specific instructions. 3 Connect the power adapter to a nearby power outlet.

You can also scroll down to the bottom and select Settings. Wi-Fi calling is shown as ENABLED in Settings but still does not work. After trying to unplug it and plug it back in its still not working.

5 Turn on the Flex receiver with your remote control. Xfinity Flex is a free 4K streaming device and streaming service available to Xfinity internet-only customers. Posted by 2 months ago.

I have not been able to use Wi-Fi calling on any of the iPhones under my Xfinity Mobile account. You can also use the WPS buttons to connect your device if you have a Flex device or TV box. Xfinity Flex box is only showing welcome screen.

I was watching a show on Hulu and the screen just went to black.

Has Anyone Else Basically Had The Xfinity Flex Box Shoved Down Their Throat When Getting A New Home Internet Plan Or Bundle R Comcast

Xfinity Flex Tv Box Unboxing Setup Youtube

Hbo Max Available Directly On Comcast Xfinity X1 Flex Set Tops Variety

Flex Home Screen Xfinity Community Forum

Xfinity Flex Is Not Working Complete Troubleshooting Guide Streamdiag

How To Reset Xfinity Flex Box

Xfinity Flex Not Loading Apps Here S How To Fix

Evaluating Xfinity Flex We Live In The Media Stream Era So By Erdem Ates Medium

Comcast Debuts Xfinity Flex Streaming Service For Internet Only Customers Deadline

Xfinity Flex Not Loading Apps Here S How To Fix

Comcast Will Give A Free Streaming Box To Its Internet Only Subscribers Live Tv Streaming Streaming Streaming Tv

Xfinity Flex Review Should You Use Comcast S Free Streaming Device

Flex Box Stuck On This Screen Does Anyone Know How To Get Back To The Main Menu R Comcast Xfinity

This Post Will Provide A Complete Guide About Xfinity Tv Stream App Various Ways To Stream It Xfinity Remote Codes How To Refr Streaming Tv Tv Guide Xfinity